Experience with Microsoft My brother has worked at SwiftIT. For help with tasks like installation, troubleshooting, and account administration, they offer live chat, phone support, and online documentation. For self-help, you can check out guides, forums, and publications. Note that things like your subscription plan and user type will affect the amount of support you receive. So whether you are an organization or an individual user, Microsoft has got you covered! I hope the information is useful.